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Can I change the due date for my monthly instalment payments?
Can I change the due date for my monthly instalment payments?

Change the date of your monthly payments

The Marshmallow Team avatar
Written by The Marshmallow Team
Updated over a week ago

If you pay by monthly instalments your card on file will be charged directly each month. Your payment schedule can be viewed in your Marshmallow App under Manage Payments.

How do I change my due date?

You will be able to change your payment date in your Marshmallow app. Please be aware that you will need to pay twice in a 30-day period.

Please note:

  • You will need to pay twice in a 30-day period. We can only move future payment dates closer to the current date.

  • Payment dates can only be changed once during the policy term

  • Any deadlines for missed payments will remain the same - this change will only impact future payments

  • The new payment date must be at least 6 days after your current payment date

Please make sure that your app is updated! Here are the links to download the latest version of the app (either iOS or Android).

If you need to change the deadline for your payment, you'll need to get in touch with a member of the team.

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