Can I change the main policyholder?
The Marshmallow Team avatar
Written by The Marshmallow Team
Updated over a week ago

It is not possible to change the main policyholder once you have bought a policy with Marshmallow.

This is not possible because it would involve a re-calculation of your premium as all of the policyholder details would need to be changed.

If the main policyholder is not correct, you will need to cancel and purchase a new policy in the correct name.

If you bought your policy less than 14 days ago, you will be charged a £30 admin fee to cancel your policy.

If you cancel your policy after the 14 days, then the fee will depend on your policy plan:

  • If you are on a Marshmallow Lightest plan, your cancellation fee will be £125

  • If you are on a Marshmallow Essential plan, your cancellation fee will be £100

  • If you are on a Marshmallow Original plan, your cancellation fee will be £75

  • If you are on a Marshmallow Plus plan, your cancellation fee will be £60


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