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How do I change my payment details?
How do I change my payment details?
The Marshmallow Team avatar
Written by The Marshmallow Team
Updated over a week ago

Annual payment

If you signed up as an annual payer and would like to change your card details on file then please login into your Marshmallow App and go to Manage Payments.

Click 'Edit' under Payment Method and then fill out your new card details. Hit Update saved card and you're all set.


Direct Debit with Premfina

If you need to change the bank details for your direct debit with Premfina, you'll need to speak to a team member.

Please have the following ready before speaking to a team member:

  • Account holder

  • Account Number

  • Sort code

  • Address‍

Monthly Instalments

If you pay via repeat card charge, you can update your saved card through the Marshmallow app:

  1. Open the app and tap your policy

  2. At the top of the screen, tap Update details

  3. Scroll down and tap Manage Payments

  4. Tap Edit under Payment Method

Add your new debit or credit card details, hit Update saved card and you're all set. Your remaining monthly instalments will be charged on that card.

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