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Do I need to create an account before I can log in?

Find out how your Marshmallow account is created automatically and how to access it using your phone number or email.

Updated yesterday

No need! We create an online account for every Marshmallow customer automatically. There's no need to set one up yourself.

How do I know if I have an account?

If you’ve bought a policy with us, you already have a Marshmallow account. We use the email address and phone number you provided when you signed up to create your account.

  • In the app, you'll be asked to log in using your phone number.

  • On the website, you'll be asked to log in using your email address.

We also give you access to the Marshmallow app so you can manage your policy anytime, anywhere.

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