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Do I need to create an account before logging in?

Find out how your Marshmallow account is created automatically and how to access it using your phone number or email.

Updated over 2 weeks ago

No need! We create an online account for every Marshmallow customer automatically. There's no need to set one up yourself.

How do I know if I have an account?

If you’ve bought a policy with us, you already have a Marshmallow account. We use the email address and phone number you provided when you signed up to create your account.

  • In the app, you'll be asked to log in using your phone number.

  • On the website, you'll be asked to log in using your email address.

We also give you access to the Marshmallow app so you can manage your policy anytime, anywhere.

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