Why your car may not appear on the MID yet
If your car is not showing on the MID, please don’t worry. This is completely normal.
The MID can take a few days to update after your policy is activated.
Our system automatically sends your policy details to the MID as soon as your insurance starts.
It can take up to 7 working days before your vehicle appears on the MID website.
Am I insured if my car isn’t showing yet?
Yes. You are legally insured to drive from the start date of your policy.
Even if your car does not appear immediately on the MID, your cover is still active.
Once updated, the MID will always show your vehicle as insured from the correct start date.
What you should do next
Wait up to 7 working days for the MID to update.
If your car is still not showing after that time, please contact us so we can investigate.