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Can I Change My Add-ons At Renewal?

This article is for Marshmallow policyholders who are approaching their renewal and want to make changes to their policy add-ons.

Updated over a month ago

Can I add new add-ons to my policy at renewal?

No — you cannot add new add-ons to your policy, even when your policy renews.

This means that if your current policy does not include the following add-ons, you won’t be able to add them at renewal:

  • Breakdown Cover

  • Motor Legal Protection

  • No Claims Discount (NCD) Protection

We understand this might be frustrating, but unfortunately, once a policy is set up, these add-ons can’t be added later — not even at renewal.


Can I remove add-ons from my policy at renewal?

Yes — you may be able to remove certain add-ons from your policy at renewal.

To do this, you'll need to speak to a member of our team. Some add-ons may be removable depending on your policy type, so our team will confirm what's possible.


How do I speak to someone about my add-ons?

To discuss your add-ons or ask about changes that might be available at renewal, please contact our Customer Support Team:

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