Can I cancel my breakdown cover?
Yes — if you added breakdown cover to your Lightest, Essential, or Original plan, you can cancel it at any time. Here's what happens depending on when you cancel:
Within the first 14 days
You’ll receive a full refund for the breakdown cover.
After the first 14 days
You’ll get a partial refund for the unused portion of the cover.
💡 Good to know: There’s no cancellation fee for removing the add-on itself.
What if I’m on a Marshmallow Plus plan?
Breakdown cover is included by default in Marshmallow Plus plans. It cannot be removed or cancelled separately.
Are there any fees?
If you're on a Lightest or Essential plan, a small admin fee may apply when processing the change.
How do I cancel?
To remove breakdown cover from your plan:
Contact our Customer Support team directly.
Let them know you want to cancel the breakdown cover.
We’ll process the cancellation and confirm the changes with you.
⚠️ Once cancelled, breakdown cover cannot be re-added to your policy until your next renewal. You’ll need to wait for your policy to expire and take out a new quote if you want it back .