Can I Change My Plan at Renewal?
Yes, you can either upgrade or downgrade your policy plan at renewal. However, please note:
Changing your plan may affect your renewal premium.
If you’re on a Marshmallow Plus policy, changes between Plus and other plans are not available at this time.
Which Plan Changes Are Available?
If You’re on the Original Plan
You can downgrade to:
Essential Plan
Lightest Plan
If You’re on the Essential Plan
You can:
Upgrade to the Original Plan
Downgrade to the Lightest Plan
If You’re on the Lightest Plan
You can upgrade to:
Essential Plan
Original Plan
What’s Included in Each Plan?
Feature | Lightest | Essential | Original |
Car Damage (Accidents, Fire, Theft) | ✅ | ✅ | ✅ |
Vandalism Cover | ❌ | ✅ | ✅ |
Windscreen Cover | ❌ | ❌ | ✅ |
Courtesy Car | ❌ | ✅ | ✅ |
Third-Party EU Cover | 60 days | 90 days | 90 days |
Personal Accident Cover | Up to £2,000 | Up to £5,000 | Up to £5,000 |
Uninsured Driver Promise | ❌ | ✅ | ✅ |
Entertainment Cover | ❌ | Manufacturer’s Only | Up to £250 |
Personal Belongings Cover | ❌ | ❌ | Up to £250 |
Medical Expenses | ❌ | ❌ | Up to £200 |
Backup Travel After Accident | ❌ | ❌ | ✅ |
No-Fee Policy Changes | ❌ (£25 fee) | ❌ (£25 fee) | ✅ |
How Do I Request a Change?
Please contact our Customer Support Team to discuss your options.