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Can I downgrade to Marshmallow Essential at renewal?
Can I downgrade to Marshmallow Essential at renewal?
Lara avatar
Written by Lara
Updated over a week ago

You can look at the different plans available in your Marshmallow app under the 'manage renewal' tab.

If you are looking to discuss your price, please select the Get more help option to chat with an agent.

Please note if you are on our Marshmallow Plus plan, we are unable to change your plan to Marshmallow Essential.

Some features are not included on our Essential plan. Please see below:

Please note that the cancellation charge is different depending on your plan type. If you are on the Essential plan and decide to cancel while your policy has been active for more than 14 days, there will be a £100 cancellation fee. If your policy hasn't yet started, or it started less than 14 days ago, we charge a £30 admin fee. These charges cover the costs we incur in cancelling your policy.

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