What do I do if I think there's something wrong with my driving score? | Frequently asked questions

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What do I do if I think there's something wrong with my driving score?

What do I do if I think there's something wrong with my driving score?

Written by Lara

Updated over 11 months ago

Our Go app is highly accurate, and gets better over time. But nobody’s perfect!

So if something doesn’t seem right about how we’ve scored a drive, just let us know within 48 hours of the drive.

Here’s how:

Go to the Driving tab in the app
Tap Drives
Tap the drive you want to challenge
Tap Report a problem with this drive