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Can I use maps or music apps while driving with Marshmallow Go?

This article is for Marshmallow Go customers who want to know how using apps during a drive affects their driving score.

Updated this week

Yes, you can use maps and music apps—but only if you set them up before you start driving.

Why setup timing matters

Marshmallow Go tracks your Focus score, which measures how often your phone is handled during a drive.

  • Any handling of your phone—by you or a passenger—while driving will reduce your Focus score.

  • A lower Focus score will reduce your overall driving score, which could affect your Go discount.

Tips to protect your score

  • Set up maps, music, or calls before you start the car.

  • Use hands-free features like Bluetooth or voice commands.

  • Ask passengers to avoid handling your phone while the car is moving.

Staying focused keeps you safer—and helps you maintain a strong driving score.

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