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Can I change the due date for my direct debit payments?
Can I change the due date for my direct debit payments?

This article is for customers who pay through our credit partner, Premfina.

Jacob avatar
Written by Jacob
Updated over a year ago

If you are paying with a direct debit, your payments are with our credit partner Premfina. If you are not paying through direct debit, please speak to a member of our customer support team to arrange payment date changes.

Paying via direct debit

If you pay via monthly direct debit to Premfina for your car insurance, it might be possible for us to change the date of your direct debit.

‍In some cases, if you pay via Premfina, we can move your payment date forward by a maximum of 7 days. For example, if you usually pay on the 8th of every month, we could change this date to the 15th.

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We may not be able to change your due date for the following reasons:

  • If you are in arrears and owe us money, we won't be able to change the date you pay until you are up to date with your payments.
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  • If you are close to your payment date, we might not be able to change this for you. Please contact us at least 3 working days before your payment is due to change the due date.

If you need to change the deadline for your payment, you'll need to get in touch with a member of the team.

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