If you are looking to purchase a new policy and your vehicle is currently in a police impound then we will not be able to cover you, as Marshmallow does not offer impound release insurance.
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If you get a quote we will ask you before you pay whether your vehicle is currently in an impound. If a policy is purchased with a vehicle already impounded then we will have to void the policy and charge a cancellation fee of £130.

If you have an active policy and your vehicle is then impounded, please speak to a customer support agent who will request some further details.