If you are looking to purchase a new policy and your vehicle is currently in a police impound then we will not be able to cover you, as Marshmallow does not offer impound release insurance.
If you get a quote we will ask you before you pay whether your vehicle is currently in an impound. If a policy is purchased with a vehicle already impounded then we will have to void the policy and charge a cancellation fee of £130.
If you have an active policy and your vehicle is then impounded, please click Get more help and you'll be passed through to our team who will request some further details.