Steps to Change Your Mobile Number
You can update your mobile number directly in the Marshmallow app. Here’s how:
Open the Marshmallow app and tap on your policy.
At the top of the screen, tap ‘Update details’.
Select ‘Main Driver’.
Tap ‘Edit’ next to ‘Mobile Number’.
Enter your new mobile number, then tap ‘Save’.
Log back into the app using your new number to verify it.
⚠️ Important: You must log back in using the new number to complete the verification process.
Having Trouble Logging In?
If you're experiencing issues logging in after updating your number, please contact our Customer Support team.
Are There Any Fees?
No, you will not be charged for updating your mobile number—this applies even if you're on the Lightest or Essential plan.