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Archiving a Product (2 mins)

Learn how to archive and restore products in Mash Commerce Cloud™, making them unavailable for purchase while preserving their data for future use.

Phil Perkins avatar
Written by Phil Perkins
Updated over 11 months ago

If you no longer need a product in your active catalog, you can archive it. Archiving removes the product from your store and makes it unavailable for purchase. Unlike deletion, archiving is reversible, so you can restore products if needed. Use this feature for discontinued items, seasonal products, or when temporarily hiding products.

Steps to Archive a Product

Navigate to the Product Catalog Section

  • Go to the Product Catalog tab from the main menu.

  • This will display all your products in either a list or card view.

Select the Product to Archive

  • Find the product you want to archive.

  • Click on the product name or the corresponding options menu (e.g., a settings icon).

Verify Archival

  • Once archived, the product will no longer appear in your active catalog or store.

  • Archived products can be found in the Archived Products section within the Product Catalog tab.

How to Restore an Archived Product

If you need to bring back an archived product:

  1. Go to the Archived Products section in the Product Catalog tab.

  2. Find the product you want to restore.

  3. Click Restore Product to reactivate it. The product will return to your active catalog and can be re-added to stores.

Best Practices for Archiving Products

  1. Review Dependencies: Ensure the product isn’t part of any active promotions, bundles, or featured product lists before archiving.

  2. Communicate with Customers: Notify customers about discontinued or seasonal products via email or social media.

  3. Backup Data: Use archiving instead of permanent deletion to retain sales history and product configurations for future reference.

Next Steps

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