If your download is stuck, please do not terminate it, and contact us via support@masv.io or customer support chat widget on MASV.io website with the following information:
- MASV account email address (or sender’s email address).
- Your location (city, country).
- Your bandwidth (you can find it out via http://www.speedtest.net/).
- Name of the package.
- Your operating system.
- Browser/download manager which you are using to download.