MASV will send you an email informing you that someone has sent you files. Open the email and click on the Download Package button. Please note that you will need to enter the email address in the Recipients fields on Edit Portal page in order to receive Portal delivery emails.

This will bring you to a page informing you who the download is from, the size of the total transfer and a list of each file in the transfer with its size. Additionally, it displays optional information such as the name of the package and message.

Click on the down arrow beside the file to download or download the entire package as a zip file which will include any directory structures if they were uploaded.

Please note that you will be prompted to enter the Download Password if the sender has password protected the transfer. To get the password, you will have to contact the sender.

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