Billing and Payments

How to export and read your Export Billing Log reports

Understanding your Export Billing Logs report

Written by Mathew Sobkowicz
Updated over a week ago

How does the MASV trial work?

And how to upgrade your account

Written by Mathew Sobkowicz
Updated over a week ago

If a recipient doesn’t download the file will I be charged?

Written by Mathew Sobkowicz
Updated over a week ago

How do you charge for your service?

How do I get billed?

Written by Mathew Sobkowicz
Updated over a week ago

How can I see past invoices?

Billing and payments

Written by Mathew Sobkowicz
Updated over a week ago

Where can I update the credit card information?

Written by Mathew Sobkowicz
Updated over a week ago

Why is my account is deactivated?

Credit card charge failed.

Written by Mathew Sobkowicz
Updated over a week ago

How do I request a refund?

Getting a refund for the transfers

Written by Mathew Sobkowicz
Updated over a week ago

When do I get billed for my transfers?

Written by Mathew Sobkowicz
Updated over a week ago

How do I dispute a charge on my bill?

Written by Mathew Sobkowicz
Updated over a week ago

There is a charge on my bill I don't understand.

Written by Mathew Sobkowicz
Updated over a week ago

Can I pay with PayPal or a bank account?

Methods of payment.

Written by Mathew Sobkowicz
Updated over a week ago