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How to change the bank account where MaterioPay payments are deposited

If you would like your payments from clients to land in a different bank account, follow the below steps.

Written by Sally Rizzoli

If you are using MaterioPay and would like to update the bank account to which payments from clients are deposited, complete the following two steps:

  1. Upload the new account information to our secure document portal. The information needed is the new account's:

    1. Account number

    2. Routing number

    3. Either a photo of a voided check or a bank letter.

  2. The owner of the Materio account must then email Materio Customer Support at support@materio.co to request this update and confirm that they have uploaded the necessary banking information from Step 1.

Once both steps are complete, Materio's Finance team will then handle updating your MaterioPay account, and you will receive a confirmation email from Materio Support when the update is complete.

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