If you are returning your product within 30 days, we advice you to wait a little longer, a new matress is like new shoes, your body sometimes need to adjust a little.
You can register the product for return via the return form on the website: https://www.mattsleeps.com/en/return
Once this has been done, in case of a large item (such as matress) our return company will contact you.
They will then make an appointment with you when they can pick up the mattress, no need to keep the packaging or wrap the matrass in plastic, they will take care of everything!