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Electrical Service Requests

For Temporary Dwelling, Temporary Construction, and Permanent Service

Updated this week

All West Maui customers who could have their power restored have been brought back online in the area. For returning customers looking to start the rebuilding process on their parcels, either with temporary or permanent electrical service, please see the following presentation provided by Hawaiian Electric representatives at the Lahaina Homeowners Meeting on Sept. 26, 2024 (timestamp at 46:00).

For more on the customer interconnection process, please visit Hawaiian Electric’s Upgrade, Modify, or Install Service web page or call Hawaiian Electric's Customer Installations at (808) 871-2390 or email ci@hawaiianelectric.com. Hours: Monday to Friday, 7 a.m. to 3:30 p.m.

For more information, visit Rebuilding West Maui | Hawaiian Electric


Rebuilding Electrical Infrastructure in Lahaina

  • Safety is our #1 priority

  • New upgraded poles and equipment

    • Rated for regulated safety standards under the National Electrical Safety Code (NESC)

    • Rated for higher wind gusts

  • Protective mesh on poles

  • Fire-safe devices

  • Weather stations + AI Cameras

Working with County on restoring streetlights


Long-Term Energy Planning

  • Working with the Lahaina community and government officials on long-term plans for Lahaina that would include the potential to strategically underground electric lines in the future.

  • Seeking more federal funding opportunities


Restoring Electrical Service to Your Property

  • Returning Customers: Customer on the electrical account before August 2023

  • To expeditiously power sites requesting electrical service, infrastructure will be rebuilt to what previously served the respective area at this time


Starting a Service Request

  • Triggers the rebuild in your area

  • Recommend starting with a Certified Electrical Contractor

  • Customer Interconnection Tool (CIT): www.hawaiianelectric.com


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