Two key programs now offer expanded DCM services: the State of Hawaiʻi Disaster Case Management Program and the community-led Hoʻōla iā Mauiakama Disaster Case Management Program. Both DCM programs work closely to avoid service duplication and ensure that all families receive the support they need.
Hoʻōla iā Mauiakama Disaster Case Management Program
In partnership with local organizations, the Hoʻōla iā Mauiakama Disaster Long Term Recovery Group (Hoʻōla LTRG) has launched a community-led Disaster Case Management and Survivor Support program. Rooted in culturally grounded approaches and values, this program offers a local alternative with trauma-informed, holistic support.
Key Features:
No FEMA status required—open to all wildfire survivors
Integration of cultural healing practices and community values
Comprehensive support for food security, housing, financial aid, and mental health
Since launching, Hoʻōla LTRG has already provided more than $117,000 in direct assistance for wildfire survivors, helping families overcome barriers and access much-needed resources.
How to Access:
Apply online: www.mauilongtermrecovery.org/resources
Email: dcm@mauilongtermrecovery.org
Call: (260) 271-9501
Eligibility: All Lahaina wildfire survivors
To explore additional recovery resources and updates, visit https://mauinuistrong.info.
State of Hawaiʻi Disaster Case Management Program (DCMP)
The State of Hawaiʻi Department of Human Services (DHS) Disaster Case Management Program has provided survivors with one-on-one support since launching in November 2023. Trained DCMs work directly with individuals and families to assess their unmet recovery needs, coordinate services through referrals in the community, and develop long-term recovery and permanent housing plans tailored to each household.
Program Highlights:
More than $140 million in services accessed through Disaster Case Manager (DCM) referrals
Provided survivors with almost 13,000 referrals for disaster related unmet needs
Support May Include:
DCMP Housing Specialist Team launched to support survivors with temporary and permanent housing solutions
Food assistance, rental and utilities financial support
Transportation resources and child care support
Partnering with state behavioral health and emotional support
Referrals for financial literacy, workforce job trade, legal aid and more
How to Access:
Call 211 to enroll. Within 48 hours, callers will be assigned a DCMP Team Member who will provide an assessment and begin the process of offering support and referrals.
From the continental U.S: (808) ASK-2000 or (808) 275-2000
Call Center Hours: Monday-Saturday, 7a.m. -7 p.m. (HST)
Eligibility: All Maui wildfire survivors, regardless of FEMA status
Duration: Services available for 2-5 years