There is an approximate one-week wait time for a response. Additional staff is being hired to help expedite this process. Residents are encouraged to contact Malia Davidson directly at m.davidson@globalempowermentmission.org for case management support. Residents can also email Joe Campos at jcampos@dhs.hawaii.com for additional support.
Call 211 to Join the Disaster Case Management Program
Operates 7:00 am to 10pm, 7 days a week
Call 211 or email dhsdcmp@dhs.hawaii.gov
Aloha United Way's 211 helpline is Hawai‘i’s only comprehensive, community information and referral helpline. Powered by caring, local experts, trained to understand complex problems and connect people to community resources including:
Food, shelter, clothing
Support and care programs for Keiki, Kupuna and disability services
Crisis intervention and disaster relief
Domestic violence programs
Rental and utility assistance
Legal and financial assistance
Substance abuse treatment
SNAP prescreening
And much more
People call 211 and then are screened to make sure they are in need of services. Once verified, we assign them a disaster case manager who stay with them until their needs are met. Anyone who needs help with mental health care, rebuilding, child care, etc. It is a state program that is funded by many agencies.
