Are you just starting or are you adding an employee in mbrella charge? Or, on the contrary, do you need to stop giving an employee access to mbrella charge, then you can easily manage this in Mbrella.
1. Activating an employee
Go to the Mobility Hub
Click "Mbrella Charge"
When your Charge benefit is Active, you'll see a page with all info and settings on Charge
Click "Add beneficiary" at the top right to give a new employee access
Employees don't need to activate anything for Mbrella Charge themselves. If they're eligible and selected by the HR admin, they're automatically active!
Once activated, the system will automatically:
1. 📱 Create a "Driver App" user account for each selected employee.
2. 📧 Send an invitation email to the employees to download and set up their Mbrella Charge app.
📲 Your employee simply needs to follow the instructions in the email to download and install the Mbrella Charge app on their smartphone.
📱 When they open the app for the first time, the employee will go through an account creation process.
3. 💳 Order a physical charge pass for each employee
2. Deactivating an employee
Go to the Mobility Hub
Click "Mbrella Charge"
At the top, click "Employees"
Click the 3 dots under "Actions" next to the concerned employee
Click "Remove access"
