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What is your return policy?

McGee & Co.'s Return Policies

Updated over a month ago

GENERAL RETURN POLICY:

  • We accept returns on select items within 30 days of delivery.

  • Our customers are responsible for return shipping charges. Refunds are made to the original method of payment less the original shipping fee and return shipping fee. Shipping fees are non-refundable unless the item received is damaged, defective, or incorrect. Returns that arrive with postage due will be returned to the sender.

  • Please allow 3-5 business days from the date of return receipt for the refund to be issued so that we may process the return and conduct a quality control review. Once a refund has been issued, you will be notified via email.

MCGEE REWARDS POLICY:

  • McGee Rewards points cannot be used in conjunction with promotional offers or discount codes during a sale.

RUGS & LIGHTING:

  • All rugs and lighting incur a 15% restocking fee per piece, per return. Pieces must be unused, uninstalled, and in their original packaging. Customized lighting sales are final. Customized lighting cannot be returned.

MIRRORS:

  • Please contact our Customer Experience Team at support@mcgeeandco.com to obtain an RMA form and/or a factory return label.

ARTWORK:

  • All artwork is made-to-order and is final sale.

VINTAGE:

  • All vintage is final sale.

FURNITURE:

  • All furniture is final sale.

CUSTOM UPHOLSTERY AND MADE TO ORDER PIECES:

  • All custom upholstery and made-to-order pieces are final sale.

SWATCHES:

  • All swatches are final sale.

FINAL SALE & CLEARANCE ITEMS:

  • All items ending in $0.99 are final sale .
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