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Failed Payments

Xavier avatar
Written by Xavier
Updated over 3 weeks ago

Please keep in mind that the MDacne Treatment Service is a subscription.

If you've received a notification from us that your recent payments have failed (either due to insufficient funds, incorrect card details, or a decline from your bank), this will put a pause on any future shipments (with your active subscription). Please contact your bank.

If you have another card that you would like to use instead, you may add a new one by clicking here.

If you're not yet ready for your next kit - you can always adjust your next shipping and billing date.

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