Forgot Your Password
Xavier avatar
Written by Xavier
Updated over a week ago

Looking to access your account but forgot your password?

Depending on the product you signed up for (Acne Treatment or Supplements) you can manage your account from the MDacne app* (Acne Treatment) or through the MDacne website (Supplements).

*Google Play Store OR Apple App Store

Reset Your Password:

In order to reset your password, you can use the "Forgot Password" link from the Log in Screen on the MDacne app. If you do not see an email come through by the end of the day, sometimes these emails can land in your spam folder or if you have Email Tabs enabled in providers such as Gmail (Primary, Social, Promotion, Updates), it can get filtered to one of those tabs as well - so make sure to check there.

From the MDacne app:


*If you continue to have problems, reach out to us on chat and our team would be happy to help!

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