Received the wrong stuff? Something missing? We know it's frustrating! 😣 Let us help!

Send us a message on chat or email with a clear picture of all the product/s received (front facing that shows each product's name), as well the packing list included with the shipment (if available), so that we can share it with our warehouse team to figure out what went wrong.

We'll send you the correct item right away!

*Any errors need to be reported within 20 days from the shipment's delivery date (carrier tracking) to be eligible for a claim. We do apologize if we'll be unable to assist if reported past this date.