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Can't Access App Account Settings
Can't Access App Account Settings
Xavier avatar
Written by Xavier
Updated over a week ago

Received your Acne Treatment Kit but can't log in to the app? No access to your account settings?

If you're seeing the screen below, you're most likely logged in using a different account than what you used to subscribe (perhaps you used another email address or signed up using an anonymous Apple ID).

Reach out to us and we'd be happy to locate your account for you!


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