Once you sign up, an email gets sent out by the system with [1] confirmation of your order (to the email address linked on your account) and [2] another once shipment goes out and tracking becomes available.

Don't forget to check if our email got filtered to your spam/junk folder. If it did, we recommend marking the email as "not spam" to ensure you receive important updates (including tracking info) from us in the future.
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If it's not there, let us know so we can have the team check for any issues. We can also send in your order receipt and other information for your Treatment Kit.
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