We're very sorry to hear that happened! We'd love to help you with that right away. Please reach out to our team by sending a message on chat or email, and provide us with a description of the damage, a clear photo showing both the name of the product that was affected and where the damage occurred.

*Any damage or issues with the product need to be reported within 20 days from the shipment's delivery date (carrier tracking) to be eligible for a claim. We do apologize if we are unable to assist if reported past this date.