We encourage you to inspect all orders upon delivery. Should you receive your order in damaged condition, we'd love to help you with that right away. Please reach out to our team by sending a message on chat or email, and provide us with a description of the damage, a clear photo showing both the name of the product that was affected and where the damage occurred.

*To be eligible for a claim, please report any damage or issues with the product within 20 days of the shipment's delivery date (as indicated by carrier tracking). Claims reported after this period will not be eligible for assistance, and we will consider the order and all items to have been received in perfect condition.