Damaged Products
Xavier avatar
Written by Xavier
Updated over a week ago

We're very sorry to hear that happened! We'd love to help you with that right away. Reach out to us by sending a message on chat or email, and provide us with a description of the damage, a clear photo showing both the name of the product that was affected and where the damage occurred.

*Any damaged items need to be reported within 20 days from the shipment's delivery date (carrier tracking) to be eligible for a claim. We do apologize if we'll be unable to assist if reported past this date.

Did this answer your question?