MDhair is a subscription service that renews automatically unless your plan is canceled.

You may cancel your subscription at any time through your MDhair account or by contacting our Customer Support Team.

You can manage or cancel your subscription here.

Canceling your subscription prevents future renewals, but it does not automatically cancel or refund an order that has already been charged or dispatched.

If you recently requested cancellation and an order has already been charged, please contact our Customer Support Team as soon as possible. We will review the timing of your cancellation request and the status of the order.

If the order has already been dispatched, we may no longer be able to stop the shipment. However, the order may still be eligible for return under our standard return policy.

Hair growth takes time, and results may vary from person to person.

Some customers may notice reduced shedding within approximately 6–8 weeks, with improvements in hair thickness and overall hair health after 3–4 months. More visible hair regrowth and changes in length may take 6–9 months.

Because of this, we generally recommend giving your treatment plan enough time to work before evaluating your results.

Your subscription includes access to our Medical Team, who can help review your treatment routine and answer questions about your progress.

You are always free to cancel or modify your subscription at any time.

After your subscription has been canceled, you should receive a confirmation email.

If you do not receive a confirmation or are unsure whether the cancellation was completed successfully, please contact us through chat or at support@mdhair.co so we can verify the status of your account.

If you signed up using PayPal, canceling or disabling automatic payments directly through your PayPal account does not cancel your MDhair subscription. It only prevents PayPal from approving future charges.

To fully cancel your MDhair subscription, please cancel through your MDhair account or contact our Customer Support Team.

If a payment has already been processed, please contact us as soon as possible so we can review the status of the order and available options.