Meadow provides SMS features to keep your operations running smoothly, including order notifications and one-time passcodes (OTPs). Here’s how you can set up and use these features efficiently.

Meadow Admin allows you to configure notifications to alert you of new orders and new replies to order SMS messages. Follow these steps to ensure you never miss an update.

Order Text Message Notifications: Receive a text when a new order is placed.

Order Email Notifications: Receive an Email when a new order is placed.

Email-to-SMS Notifications: You can receive SMS notifications for new incoming orders by setting up an emailed text message. Here’s how:

Please note that the text format may vary depending on your carrier. Some notifications may include direct links to incoming orders in Meadow Admin. Unfortunately, we cannot customize the text, but this method will still ensure you receive timely notifications.

Bonus Tip - Set Up Email Push Notifications: You can use any email application on your mobile device or desktop to set up push notifications for new orders:

If you need assistance setting this up, please contact our support chat.

For secure customer logins, Meadow’s e-commerce menu uses one-time passcodes (OTPs). Here’s how customers can manage OTP functionality.

Receive OTP via Text Message: A customer can request an OTP sent by SMS Message.

Receive OTP via Email: If a customer has an email address associated with their account, they can choose to receive their OTP via email. They can enter their email address instead of their phone number to receive the code.

Best Practices: