Auto grouping is here to help organize your posts into the right groups automatically. But if your posts aren’t showing up where you expect, don't worry! This guide will walk you through a few quick fixes to get things back on track.
Troubleshooting Steps:
Check the Filters in the Auto-grouping Tab
Navigate to the Auto Grouping tab within your post group settings and carefully review your filter setup. Ensure that all filters are configured correctly and that the ones you want to apply are active. This step is crucial to guarantee that posts are being categorized and pulled in accurately.
2. Check Permissions
If you're unable to edit or add posts to groups, you might not have the correct permissions. In this case, reach out to your admin to request the necessary permissions to post or edit in the group.
3. Posts Might Take a Bit to Show Up in Large Groups
If your group contains a large number of posts, it might take a little longer for new content to populate. Give it a moment, then refresh the page to see if your post appears.
Autogrouping is a powerful tool to help you stay organized, but we know it can be a bit tricky when things don’t show up as expected. With the steps above, you should be able to pinpoint what’s going on and get everything working smoothly again. Still stuck? Don’t hesitate to reach out — our team is always happy to help!