Skip to main content
All CollectionsManaging Social Media AccountsX (Twitter)
How to Add X (Twitter) Accounts, and Troubleshoot Connecting
How to Add X (Twitter) Accounts, and Troubleshoot Connecting

Learn How to Add a New X Account and Troubleshoot Existing Ones

Nicole Soria avatar
Written by Nicole Soria
Updated over 6 months ago

If you haven't already, you'll need to first set up your X app. Find instructions on how to do that here.

Add an X Account to Measure Studio:

  1. Visit x.com and log in to the X account you wish to add to Measure Studio. Ensure that the correct account is active in the account switcher.

  2. Log in to Measure Studio and click on the +Add Account button to link your X account.

NOTE: When re-authorizing an X account, double-check that the correct account is active in the account switcher. Make sure you're not using Incognito mode when adding an account as well.


Having trouble connecting your X account?

Kindly try the following:

  • Make sure you're in a Google Chrome browser and are not in incognito-mode.

  • Make sure your browser is updated to the latest version.

  • Log out of ALL X accounts that you manage.

  • Visit x.com and log in to the X account you wish to add to Measure Studio.

  • Log in to Measure Studio and click on the +Add Account button to link your X account.

-----

If you’re STILL having trouble adding an X account, kindly write us at support@measure.studio with the following information:

  • What is your internet browser and version?

  • Are you logged in to the X account you’re attempting to add before starting the “Add account” flow?

  • Are you prompted to provide an X username and password during the add account flow?

  • Do you have 2FA enabled on X?

  • Are your X accounts shared between users?

  • Do you have API quota remaining on your X API plan? If so, how much, and what date does your quota refresh?

Did this answer your question?