All Collections
FAQs
App not available in country πŸ‡ΊπŸ‡³
App not available in country πŸ‡ΊπŸ‡³

If you are having trouble registering from a particular country or get a 'not available in country message'.

Duncan Paradice avatar
Written by Duncan Paradice
Updated over a week ago

Med App should now be available in the app stores for all countries. If you are having trouble logging in or receiving the one time SMS code this may be because you are accessing for a country without a Med App hospital in it.

If you are a clinician onboarding to a new hospital with Med App

If you are having trouble registering/getting access and have been invited to onboard to a new hospital with Med App, use the live chat feature in the app or here in our help centre to send us a query. One of our team members will be in touch as soon as possible.

If your hospital or clinic doesn't have Med App yet

We are always keen to chat about working with clinicians and hospitals in new countries so please get in touch with us if you are interested to find out more.


​
​

Did this answer your question?