You are having some login issues have a look at our help article here: https://intercom.help/med_app/en/articles/1904290-login-issues
You may have received an invite text message from your hospital with a link to join the app.
Once you have downloaded the app use the link in the SMS to retrieve your registration.
To register a new account
Go to the main login page on the app and tap 'Register Now'
You will then need to enter in your:
- Choose a password
You will receive an authentication number via SMS and then be able to login.
Then you will need to select your hospital from the list of locations under 'My Locations' or tap on the one you want access to in 'Add Location'.
To add a location you can either scan a unique QR code at your hospital (or they may also provide a URL link).
Or you can request access by tapping on the account and entering a request.