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System Requirements

The browser and system requirements needed for using MedEssist

Aidan avatar
Written by Aidan
Updated over 3 years ago

For best performance when using MedEssist, your computer should meet certain minimum system requirements.

Ideally, it is always best practice for MedEssist to be used on the current major release of Chrome, Firefox, Safari, and the Chromium version of Edge. Therefore, we do recommend that you use the most recent operating system and compatible browser that is available to you.

For patients using the BookMyShot portal, MedEssist's requirements for operating are as follows:

Operating Systems

  • Windows 7 or newer

  • Mac OS 10.9 or newer

Computer Browsers

  • Chrome v23 or newer

  • Firefox v34 or newer

  • Safari v7 or newer

  • The Chromium version of Edge

Mobile Browsers

  • Safari v5 or newer

  • Chrome on Android Jelly Bean 4.1-4.3.1 and Android KitKat 4.4-4.4.4 (if TLS 1.1 is enabled)

  • Chrome on Android Lollipop 5.0-5.0.2 or newer (TLS 1.1 is enabled by default)

  • Edge all versions

  • Opera 12.18 or newer

The use of other browsers is not recommended and may impact performance.

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