Contacting Support for MediaMarkt Cloud
Check where you should address your question: Depending on your inquiry, you may need to contact different support teams.
Technical Questions and Issues
For technical questions or issues related to using MediaMarkt Cloud, please reach out to the Jottacloud supportteam via email at support@jottacloud.com. Please note that support is provided in English and Norwegian only.
You can get help with:
Troubleshooting
Technical inquiries
Issues with file uploads, downloads, or synchronization
General questions about using the service
Billing and Subscription Inquiries
For billing and subscription inquiries, including questions about your account, payments, or changes to your subscription, please contact MediaMarkt Cloud’s customer service directly. They will be able to assist you with:
Billing issues
Subscription modifications or cancellations
Account-related questions
Please make sure to use the correct contact page based on your country:
Spain:
+34 - 900 905 098 - Monday to Friday: 09:00 to 18:00
Belgium:
The Netherlands: