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All CollectionsGDm-Health (For Clinicians)MESSAGES AND CALLBACKS
How do I manage patient notifications?
How do I manage patient notifications?
Updated over 2 years ago

Step 1

From the Current Patients screen, click the patient who you would like to view.

Step 2

You will automatically be taken to the Diary page. This will show all of the alerts associated with the patient.

Step 3

There are 3 main types of notification which appear here:

  • Red and amber alerts generated by the system

  • Requests sent by a patient

  • Notifications confirming the patient has read your message or advice

Step 4

If a patient has requested a call back or if their readings have triggered an alert, then you will be informed and asked to confirm you have read/acted on the alert.

Step 5

Your messages will appear in the Diary page. If a patient confirms they have read your message, you will be informed within the Notifications.

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