Post Upgrade Instructions
Updated over a week ago

Post upgrade instructions

Following an upgrade, you may experience issues where you have to login twice, or the bookmarked link is not available or showing a ‘page not found’ error message. This can be avoided by following the instructions below:

Steps to clear cache

In Chrome:

1. Open Chrome on your computer.

2. At the top right of the page, click More.

3. Click More tools. Clear browsing data.

4. Choose a time range at the top of the page. To delete everything, select All time.

5. Check the boxes next to “Cookies & other site data” and “Cached images & files”

6. Click Clear data.

In Safari:

1. Click on the Safari drop-down menu
and select Preferences.

2. Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and then close the Preferences window.

3. Select the Develop drop-down menu.

4. Click Empty Cache.

In Microsoft Edge:

1. Open Microsoft Edge, select Menu (3 dots icon in the top right corner of the browser) > Settings > Privacy & services.

2. Under Clear browsing data, select Choose what to clear.

3. Select “Cached images and files” and “Cookies and other site data” check box and then select Clear.

In Internet Explorer:

1. Click on the Tools drop-down menu.

2. Select Delete Browsing History from the Safety side-menu.

3. In the window that opens, check the Temporary Internet Files & History checkbox

4. Click Delete

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