Background checks are a must for most teams but they’re also one of the most repetitive, delay-prone steps in hiring. That’s exactly why Megan runs them for you. Once connected to Greenhouse, Megan handles consent, kicks off the check with Certn, tracks status, and writes everything back to Greenhouse; no extra clicks, no mystery, no bottlenecks.
What Megan Automates
Detects the right moment
When a candidate hits your “Background Check” stage (or whatever stage you’ve mapped), Megan takes over instantly.
Gets candidate consent
She messages the candidate to collect acknowledgement/authorization and confirms the right personal details are on file.
Starts the check with your provider
By default, Certn is availabele, Megan triggers the package you’ve configured, passes the candidate details, and starts the screening.
Monitors and records status
As results move from “initiated” to “in progress” to “complete,” Megan logs each update back to Greenhouse and posts a neat, auditable timeline in Mega so anyone on the hiring team can see what’s happening at a glance.
Notifies the team
Prefer a heads-up before anything is sent? Turn on “Draft then wait for approval.” Megan will prep the outreach or action, and only proceed after you click approve.
Why teams love this
Speed without the spins
No more handoffs or “Did we send it yet?” pings. Checks fire the moment the candidate arrives in stage, reducing idle time and keeping your pipeline moving.
Consistency you can trust
Every candidate goes through the same flow: consent, initiate, track, record. Nothing falls through the cracks and your audit trail stays clean.
Less admin, more decisions
Recruiters and hiring managers focus on evaluating results, not shepherding busywork.
Zero Setup
We've partnered with Certn to save you time and effort. When reviewing your stage workflows, select the 'Background Check' option and then select the type(s) of checks you want to run.
What candidates experience
A friendly, plain-English message asking for consent and any missing info
A secure link (from Certn) to complete required details
Timely updates if anything else is needed
This keeps the experience smooth and professional without adding work for your team.
What your team sees
Live status on each check (initiated → in progress → complete)
All activity recorded back to Greenhouse (notes, stage updates, timeline)
A searchable audit trail in Mega (who/what/when and the “why” behind actions)
Optional approvals: “Draft ready. Send?” on emails or stage moves
FAQs
Where do results live?
Statuses and notes are recorded back to Greenhouse; you’ll also see a complete activity timeline in Mega.
What about international candidates?
Configure packages by role/region in your provider. Megan follows your job defaults when initiating checks.
Does Megan ever chase candidates?
Yes. If a check stalls (e.g., missing consent), Megan can nudge the candidate and alert your team.
Friendly compliance note
Background checks are regulated. Your legal team should define where they’re required, what packages to use, and what disclosures/authorizations to include for each jurisdiction. Megan follows your configured process, preserves receipts/notes, and keeps your trail tidy, but she’s not a lawyer. 🙂
Troubleshooting
Candidate didn’t receive the email → Check spam/bounces; re-send from the candidate timeline.
Provider package mismatch → Update the job’s default package and re-initiate.
Stuck “in progress” → Megan can ping the candidate for missing info and notify your team if escalation is needed.
Access looks wrong → Verify Megan is added to that job in Greenhouse; remove/re-add to refresh.
Additional articles