There are currently two options to receive the NFT that you won in our eSports tournaments!
Manually withdraw through Customer Support
Withdraw from the Account Page
From the main MegaFans Tournament Page, you will select the Account Page (represented by a silhouette)
From the Account Page, you can select the Withdraw option
This will take you to players.megafans.com (you can also access this link outside of the game if you would rather)
From this page, you will sign into your MegaFans account
You can then select from the various Payout Options available to you - in this case, you will select NFT and enter any number of tokens into the box (it is not valid for NFT payout).
Be sure that the email you enter for confirmation is the email associated with your MegaFans account!
When you submit your request for payout, you will then receive a follow-up email with the details of your request!
Manually withdraw through Customer Support
From the main MegaFans Tournament Page, you will select the Help chat bubble at the top right of your screen
This will take you to the MegaFans Support page where you can ask us all sorts of questions - in this case, you will select Send us a message
This will bring you to a chatbox that connects with us directly and you will send us the following information for a payout
Why you are reaching out to us (in this case to receive your NFT)
The email associated with your MegaFans account
Your Crypto Wallet address that the NFT will be sent too
You need to then keep checking back in this chat room for a message from us confirming the payout and any updates regarding the situation
Reminder!
The length of this process can vary as we ensure financial security and check the token counts to be accurate so it may take 7-10 business days to verify the payout amount. Then another 7-10 to process the payout once we verify your information! Your token balance will be wiped out if requesting a full payout as per our exchange agreement terms and conditions.