💡 Summary
For game and mission-related inquiries, please contact the mission provider's customer support.
📍 In this article
How to inquire about missing Cones from games/missions
Q. I played a game but didn't receive my Cones.
The "Play Games & Earn Cones" feature is operated through an external provider.
[My Page] > [Play Games & Earn Cones] > Tap "Help" at the bottom of the page to submit your inquiry through the FAQ & Help section for detailed assistance.
Q. I completed a mission but didn't receive my Cones.
The "Complete Missions & Earn Cones" feature is also operated through an external provider.
[My Page] > [Complete Missions & Earn Cones] > Tap the "Headset" icon in the upper right corner to submit your inquiry for detailed assistance.