💡 Quick Summary
A full refund is available for paid Cones only, within 7 days of purchase, as long as they haven't been used.
📍 What you'll learn
Refund eligibility
How to request a refund and processing time
Q. What are the conditions for a Cone refund?
Refunds are available for paid Cones only.
A full refund is possible within 7 days of purchase, provided the Cones have not been used.
If any Cones from a package have been used, partial refunds for that package are not available.
Free Cones are not eligible for refunds.
Q. How do I request a refund?
Please reach out to our support team, and we'll review your request and assist you.
To help us process your request faster, please include the following details:
The purchase you'd like refunded (date of purchase)
Reason for the refund
Q. How long does a refund take?
Refunds are processed through the same payment method used for the original purchase and may take up to 7 business days.