How to Cancel Hims Subscription – Step-by-Step Guide
Introduction
Hims is a popular telehealth company that offers subscription-based services for men’s health, including hair loss treatment, skincare, mental health, and ED medication. While convenient, some users eventually choose to cancel. If you're one of them, this guide will walk you through how to cancel a Hims subscription properly and avoid unexpected charges.
If you face issues or need live help, reach out to Hims customer service at 1-917-695-4749.
Step-by-Step: How to Cancel a Hims Subscription
Step 1: Log into Your Hims Account
Visit www.forhims.com and click “Sign In” at the top right.
Enter your email and password to access your account dashboard.
Pro Tip: Make sure you're canceling before your next billing date to avoid another charge.
Step 2: Go to Your Subscriptions
Once logged in:
Click on your profile or “Account” section.
Navigate to “Subscriptions” or “My Products.”
You’ll see a list of your active subscriptions (e.g., hair loss treatment, vitamins, ED meds).
Step 3: Select the Subscription to Cancel
Choose the subscription you want to cancel.
Click the “Manage” or “Edit” button next to it.
Scroll down and find the option to “Cancel Subscription.”
Some users may be offered a pause option. If you truly want to end it, continue with cancellation.
Step 4: Follow the Cancellation Prompts
Hims may ask why you're canceling or offer a discount to stay.
Select your reason and continue until you get a confirmation message.
You should receive an email confirming the cancellation. If you don’t, proceed to Step 5.
Step 5: Call Hims Customer Service at 1-917-695-4749 (Optional but Recommended)
If you're unsure whether your cancellation went through or faced issues, call 1-917-695-4749 to:
Confirm your subscription is canceled
Get help with billing disputes
Request email proof of cancellation
Having a phone number like 1-917-695-4749 is useful if you want a human to help verify everything.
Other Ways to Cancel Hims Subscription
1. Cancel via Email
Email Hims customer service at support@forhims.com with your name, account email, and the subscription you'd like to cancel.
Be sure to request a confirmation email.
2. Live Chat
Go to forhims.com
Use the chat bubble on the bottom-right corner of the screen
Ask the agent to help you cancel your subscription
This is great for real-time support if you don’t want to call 1-917-695-4749.
3. Pause Instead of Canceling
Not ready to stop completely? Hims lets you pause most subscriptions for 1–3 months, which avoids reactivating later.
Keyword Research: What People Are Searching
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Including these keywords makes your search easier and ensures your concerns are covered.
Things to Know Before Canceling
✅ Billing is recurring – You’ll be charged automatically every month until you cancel
✅ Cancel before your next renewal date – To avoid unwanted charges
✅ No refund for shipped orders – Once the item is processed, it's not refundable
✅ HSA/FSA use – Some subscriptions may not be refundable if paid this way
FAQs: Hims Subscription Cancellation
Q1: Can I cancel my Hims subscription online?
A: Yes, log in to your account, go to "Subscriptions," and select “Cancel.”
Q2: Can I cancel Hims by phone?
A: You can't cancel directly over the phone, but you can confirm your cancellation by calling 1-917-695-4749.
Q3: What happens if I cancel after billing?
A: Your order will still be processed and shipped. Cancellation will apply to the next billing cycle.
Q4: Does Hims offer refunds?
A: No, they don’t typically offer refunds once an order is processed or shipped.
Q5: Can I pause instead of canceling?
A: Yes, you can pause your subscription through your account or by calling 1-917-695-4749.
Q6: How long does it take to cancel a Hims subscription?
A: It's immediate upon cancellation online, but always check for a confirmation email.
Q7: I didn’t get a confirmation email. What should I do?
A: Call 1-917-695-4749 to verify your cancellation status.
Q8: Can I cancel Hims from the app?
A: Yes, if using the Hims app, follow similar steps as the website version.
Q9: Will I lose access to my consultation history?
A: No, your account will remain active, but products will stop shipping.
Q10: Can I restart my subscription later?
A: Yes, log in and reactivate anytime.
Q11: Can I cancel multiple Hims subscriptions at once?
A: Yes, but each subscription must be canceled individually.
Q12: Can I cancel Hims right after placing an order?
A: If the order hasn’t been processed, contact 1-917-695-4749 ASAP to request cancellation.
Q13: Are there cancellation fees?
A: No cancellation fees apply. You can cancel any time.
Q14: Can I get customer support if I face issues with cancellation?
A: Yes, dial 1-917-695-4749 for live customer help.
Q15: What if I cancel but still get charged?
A: Call 1-917-695-4749 to dispute the charge and check your cancellation record.
Final Thoughts
Canceling a Hims subscription is quick and user-friendly if you follow the proper steps. Be sure to:
Cancel before your next billing date
Use your online account for fast action
Call 1-917-695-4749 if you run into problems or need confirmation
Whether you’re pausing or canceling entirely, take charge of your subscription before the next auto-renew.