How to Cancel a Costco Membership
Customer Support: +1-833-693-5241
Costco is a popular wholesale membership club offering bulk products, exclusive discounts, and services ranging from groceries and electronics to travel and pharmacy benefits. While a Costco membership can be a great way to save money, you might eventually decide to cancel your subscription for any number of reasons—such as relocating, changing shopping habits, or switching to a different retailer.
The good news is that Costco has a generous cancellation policy, including full refunds if you’re not satisfied. In this comprehensive 1000-word guide, we’ll walk you through all the ways to cancel your Costco membership easily and efficiently, whether online, in-store, or over the phone. For personalized help, you can always contact Costco customer service directly at +1-833-693-5241.
Why People Cancel Their Costco Membership
There are many reasons you might want to cancel your Costco membership, including:
Moving to an area without a Costco nearby
Switching to online shopping or different retailers
Cutting back on spending or budgeting
Not using the membership benefits enough
Dissatisfaction with services or product offerings
Regardless of the reason, Costco offers a Risk-Free 100% Satisfaction Guarantee on memberships, making it easy to cancel and receive a full refund.
Important Things to Know Before You Cancel
Before initiating cancellation, consider these key points:
Memberships are fully refundable at any time.
You can cancel in person, online, or by calling +1-833-693-5241.
If you have a Costco Anywhere Visa® Card, canceling your membership will also close that credit account.
Canceling your membership means losing access to all Costco warehouses, online shopping, and member-only services.
If you're sure about canceling, here's how to do it step-by-step.
Method 1: Cancel by Phone – Call +1-833-693-5241
One of the most straightforward ways to cancel your Costco membership is by phone.
Steps:
Call Costco Member Services at +1-833-693-5241.
(Available Monday to Friday, 8 AM – 10 PM ET; Saturday and Sunday, 8 AM – 7 PM ET)Provide your membership details:
Full name
Membership number (from your card)
Email address or phone number on file
Request cancellation and ask for a full refund if eligible.
Ask for a confirmation email or reference number.
Canceling over the phone via +1-833-693-5241 is a convenient option if you want to speak with someone directly and confirm all details immediately.
Method 2: Cancel In Person at a Costco Warehouse
If you prefer a face-to-face approach or are already heading to Costco, you can cancel at the Membership Desk.
Steps:
Visit your nearest Costco warehouse.
Head to the Membership Desk—usually located near the entrance.
Provide your membership card or member number.
Request to cancel your membership.
Ask for a printed receipt or confirmation of cancellation.
If eligible, they will issue your refund on the spot to the original payment method.
This method is quick and allows for an immediate refund and account closure.
Method 3: Cancel Online Through Costco.com
Currently, Costco does not offer a direct "cancel" button online, but you can request help through their online chat or contact form.
Steps:
Visit www.costco.com.
Log into your account using your email and password.
Navigate to the “Customer Service” section.
Choose “Membership” from the dropdown menu.
Select Chat with Us or Email Us.
Request cancellation of your membership.
Include your full name, membership number, and reason for canceling.
A representative will respond via chat or email with next steps and issue your refund if applicable.
Method 4: Cancel via Mail (Less Common)
You may also send a written cancellation request if you prefer formal documentation.
Steps:
Write a letter including:
Full name
Membership number
Contact information
Reason for cancellation
Request for refund (if applicable)
Mail it to:
Costco Wholesale Member Services
PO Box 34331
Seattle, WA 98124
While slower, this method works well for those who prefer written confirmation. For follow-up, call +1-833-693-5241.
Can You Cancel and Rejoin Later?
Yes! You can cancel your Costco membership and rejoin at any time. However, if you request a refund after only a short period of use and rejoin frequently, Costco reserves the right to deny future memberships.
What Happens After Cancellation?
Here’s what you can expect once your membership is canceled:
Your membership will be deactivated immediately.
You will lose access to warehouses, Costco.com, and any member-only pricing or services.
If you used the Costco Anywhere Visa® Card, your credit card will also be closed.
(Consider paying off balances before canceling.)You’ll receive a full refund of your annual membership fee.
If you do not receive a confirmation or refund, contact customer support at +1-833-693-5241.
Frequently Asked Questions (FAQs)
1. Is there a cancellation fee?
No, Costco does not charge any fee to cancel your membership.
2. Can I cancel anytime and still get a refund?
Yes, Costco’s Risk-Free 100% Satisfaction Guarantee applies at any time during your membership.
3. Will I get a refund automatically after cancellation?
If canceled at a warehouse or by phone, refunds are processed immediately. Online and mail-in requests may take a few days.
4. Can I pause my membership instead of canceling?
Costco does not offer a pause feature. You must cancel and rejoin when ready.
5. Can I cancel someone else’s membership?
No, only the primary account holder can cancel the membership.
6. What happens if I cancel and still get charged?
Call +1-833-693-5241 immediately to dispute the charge and ensure your account is closed.
7. Can I cancel just the auto-renewal?
Yes, you can turn off auto-renewal without canceling your membership. Go to your online account settings to adjust payment preferences.
8. Will my credit card info be saved after cancellation?
No, your payment profile and membership will be deleted upon cancellation.
9. What if I lose my membership card before canceling?
You can still cancel by providing your name, phone number, and email linked to the account at +1-833-693-5241 or in person.
10. Can I cancel my business membership the same way?
Yes, business memberships follow the same process and refund policy.
Final Thoughts
Canceling a Costco membership is refreshingly simple thanks to their customer-first policies. Whether you prefer to cancel online, in-store, via mail, or by phone, Costco makes the process fast and straightforward—with a guaranteed refund if you’re unsatisfied.
If you need direct help or want instant confirmation of your cancellation, the best route is to call +1-833-693-5241 and speak with a member services representative. Be sure to have your membership number and personal details ready to speed things up.
Once your membership is canceled, you’ll lose access to all Costco benefits—but you can always return in the future by signing up again. Until then, cancel with confidence knowing you’re protected by Costco’s generous return policy.